Ocean Providence NY

How This Online Store Works Step 1: Select productsShop our store, pick the products you want from "Seafood", "Vegetable" and "Other". Step 2: Schedule pick up dateFrom the Cart Page you can schedule your pick up date. You can pick it up from Monday to Friday, "9AM-12PM" and "12PM-3PM". Step 3: Check outEnter your credit card information and check out. (*Payment will be held until all products become ready.) Step 4: Receive the notificationThe payment amount will be confirmed with the actual availability and size of the products on that day.When we finish packing all your order, you will receive the Email with the confirmed payment amount. Step 5: Pick up your orderGo to <a href="https://oceanprovidence-ny.freshlinemarket.com/locations" rel="noopener noreferrer" target="_blank">the warehouse</a>, and pick up your order.Please tell us that you are there to pick up the online order.In case you need curbside pick up (pick up while you stay in your vehicle) please <a href="tel:7187822049" rel="noopener noreferrer" target="_blank">call us</a>.

How This Online Store WorksStep 1: Select productsShop our store, pick the products you want from "Seafood", "Vegetable" and "Other".Step 2: Schedule pick up dateFrom the Cart Page you can schedule your pick up date. You can pick it up from Monday to Friday, "9AM-12PM" and "12PM-3PM".Step 3: Check outEnter your credit card information and check out. (*Payment will be held until all products become ready.)Step 4: Receive the notificationThe payment amount will be confirmed with the actual availability and size of the products on that day.When we finish packing all your order, you will receive the Email with the confirmed payment amount.Step 5: Pick up your orderGo to the warehouse, and pick up your order.Please tell us that you are there to pick up the online order.In case you need curbside pick up (pick up while you stay in your vehicle) please call us.

How It Works

A warehouse with the orange brick wall. Enter from the black door next to the silver shutter and ring the bell. Or, you can stay in your car and call (718) 782-2049.

Brooklyn Warehouse

Ocean Providence New York is a fine seafood wholesaler, located in Brooklyn, New York City. We're an industry pioneer in importing quality seafood mainly from Japan as well as from around the world. Our knowledgeable team has an intimate understanding of the specialty food trade, as well as the high-pressure demands of fine dining.

Ocean Providence New York is a fine seafood wholesaler, located in Brooklyn, New York City. We&#39;re an industry pioneer in importing quality seafood mainly from Japan as well as from around the world. Our knowledgeable team has an intimate understanding of the specialty food trade, as well as the high-pressure demands of fine dining.

When you place an order, we place a hold for a slightly higher order total on your card. This pending hold is replaced by the correct charge upon successful packing and delivery. This ensures that suppliers can charge accurate weights for products (i.e. 1.09lb or 0.98lb steak vs. 1lb ordered). If you cancel the order or the payment hold is not captured, the authorization is cancelled and the funds are released back. It&#39;s very similar to the gas pump!

You can cancel your order up until the order cutoff time before pick up appointment. Because our team starts very early in the morning, we are not able to accommodate changes to your order on the day of delivery.

We cannot accept returns or cancellations the same day of your order but we will do our best to address any issue with your order. You can cancel or change your order up until the cutoff hour for your service region.

Please Email to ny@oceanprovidence.com. Our sales team is happy to help you to set your account.

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Have a question? We have answers. Here are some common ones: Why do I see a pre-authorization / payment hold on my statement? When you place an order, we place a hold for a slightly higher order total on your card. This pending hold is replaced by the correct charge upon successful packing and delivery. This ensures that suppliers can charge accurate weights for products (i.e. 1.09lb or 0.98lb steak vs. 1lb ordered). If you cancel the order or the payment hold is not captured, the authorization is cancelled and the funds are released back. It&#39;s very similar to the gas pump!, Can I cancel orders? You can cancel your order up until the order cutoff time before pick up appointment. Because our team starts very early in the morning, we are not able to accommodate changes to your order on the day of delivery., Do you accept returns? We cannot accept returns or cancellations the same day of your order but we will do our best to address any issue with your order. You can cancel or change your order up until the cutoff hour for your service region., Can I use the products for my business? Please Email to ny@oceanprovidence.com. Our sales team is happy to help you to set your account., etc.

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Ocean Providence NY

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